Business directories play an important role in every organisation to communicate within the specialized firms. contractorxp.com is a business directory where all the details and lists of everyone is mentioned relating to any single service that are available to them. They provide various services to companies, individuals who are in need of household services like air-conditioner repairs, carpenters, electrician, diggers and excavators and many more services. The services are provided by them in best means, as the employees are given identity cards which help the customer to identify their authenticity. This is to satisfy the customers with their work. The customer care support calls the client and gives all the report before the arrival of the service engineer.